Overview:Under general supervision, provides customer service activities related to picking up orders at the customer\'s place of business and delivery of completed orders to the customer.

Responsibilities are accomplished by driving a Company vehicle and ensuring that regular servicing and cleaningof vehicle is conducted to maintain the vehicle for optimum customer service.

Responsibilities:This is a representative list of the general duties the Courier may be asked to perform and is not intended to be all-inclusive.

• Responsible for driving Company vehicle to perform pick-up/delivery service for customers.

Pick-up duties encompass driving to the customer\'s place of business, receiving completed masters for photocopying orders and picking up supplies and inventory items from vendor\'s place of business.

Delivery duties include delivering finished photocopy orders to customers and distributing marketing materials as requested • Performs customer service activities including greeting customers, upselling products and completing order form including customer name, phone number, date taken, due date/time, assisting the customer in identifying paper types, finishing needs, and turnaround time.

After delivering finished product to customer, may accept payment and according to policies and procedures, process payment against the customer\'s invoice and record the transaction • Responsible for operation of Company Vehicle according to applicable motor vehicle regulations, Company policy and auto insurance guidelines and for ensuring the proper upkeep and maintenance of the vehicle by conducting regular servicing and cleaning procedures.

Responsible for maintaining Pick-up/Delivery logs and vehicle maintenance logs to document duties performed • Responsible for performing in store production/retail duties as requested.

May also be requested to perform outside maintenance activities as directed • Performs all other duties as needed or requested

 

This is a customer service position and duties are performed under general supervision.

Accuracy of work is checked on a daily or weekly basis.

Decision-making is limited to prioritizing own driving schedule.

Team Member may be empowered to give refunds within guidelines established by management.

Team Member is not authorized to conduct bidding procedures on orders.

Qualifications:• High school diploma or equivalent, plus six months to one year of related experience required • Six months to one year of related experience is required • Must have acceptable driving record for auto insurance purposes • Physical stamina sufficient to stand during entire shift, excluding rest breaks • Physical stamina sufficient to move and lift 55 pound boxes • Ability, on a consistent basis, to perform work activities requiring cooperation, instruction, persuasion, or speaking with others • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time • Ability, on a consistent basis, to function in a high stress environment, under substantial time pressure • Ability to perform the General Duties and Responsibilities set forth above in a consistent and efficient manner

Benefits Website
To Apply:
Sign up and submit your resume on Jobirn.