Project Description:

Software support specialist position.

Job Description:

Candidate will support client customer(s) by telephone, email and Web. Primary interface position is for a tier II escalation specialist, (will handle escalations from customers and helpdesk). Resolve and/or troubleshoot issues related to the proper function of the client connect software. Will work with customer and/or team to resolve cases in a timely manner.
1)Level 2 IT ExperienceIntermediate Require

2)Level 2 Software ExperienceIntermediate Require

3)DesktopIntermediate Require

4)NetworkingIntermediate Require

5)Customer ServiceExpert Require

6)Customer facingExpert Require

7)Help deskIntermediate RequiredHelp Desk,Desktop Support,Customer Service,Networking,Software,IT,CUSTOMER INTERFACE,Intermediate level skills required.,

Job type: 9+ Month ContractExperience: At Least 3 Years


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