success:amplified
Swank Audio Visuals is a fast-growing company that provides professional audio visual equipment rental, set-up and customer support services for memorable, high-quality event productions. And we're actively expanding our Operations division with experienced Audio Visual Directors who have what it takes to amplify our efforts and their careers.
At Swank Audio Visuals, we create events unlike any other. By mixing innovative technology with unparalleled client service to make sure every experience is a lasting one. You're detailed-oriented and driven by success. You have a talent for understanding customer needs, as well as meet day-to-day objectives with ease.
As part of our top-performing leadership team, you'll manage the overall growing on-site operation of a hotel's Audio Visual Department through flawless, customer-focused technical support in the corporate entertainment industry. Utilizing your management and interpersonal skills you will be responsible for supervising the audio visual staff, enhancing relations with hotel staff, securing contracts with clients, customer service, scheduling, inventory control and training.
- Two to four years of management and sales experience in a hospitality or audio visual environment preferred.
- Proven experience in developing positive customer relationships and seeking ways to increase customer satisfaction and loyalty.
- Possesses excellent organizational skills and the ability to manage multiple tasks in high-volume environment.
- Demonstrates a service orientation in meeting customers' needs.
Understands customers' needs intimately and matches them to services and products.
- Proactively captures new business for the profit center.
- Understands the local market and demonstrates an ability to handle objections and competition.
- Encourages and supports the ongoing development and education of individuals within the organization.
- Exhibits well developed communication and listening skills; is clear, concise, motivating and persuasive.
- Has the ability to create the environment to produce positive motivation and accountability by articulating and arousing enthusiasm for a shared vision and mission.
- Bachelors Degree in related field preferred
Must be able to work a flexible schedule including weekends, evenings and holidays.
You can make big things happen at Swank. Where our work is challenging, our reputation is strong, and our people are some of the best in the business! Attractive benefits and earning potential provided.
www.swankav.com
success:amplified
EOE

Experience: Mid-Career
Education: 0 years
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