2>AlliedBarton Security Services is the industry's premier provider of highly trained security personnel to many industries including commercial real estate, higher education, healthcare, residential communities, chemical/petrochemical, government, manufacturing and distribution, financial institutions, and shopping centers. Our more than 50,000 employees and 100 offices service a client base of several thousand which includes approximately 200 Fortune 500 companies nationwide. AlliedBarton has been American owned and managed since 1957.
2>As the first security services company selected as one of Training magazine's Top 125 training companies for three consecutive years, AlliedBarton offers on-the-job, web-based and ongoing training programs for security officers, support and management personnel.
The Director of Security is responsible for all aspects of security, manpower needs, schedules, supplies/equipment, administrative functions, training, evaluations, supervision, time and accounting, and overall safety. The Director of Security is directly responsible to the AlliedBarton customer and AlliedBarton management. He/she is on call twenty-four hours a day, seven days a week. He/she will be required to respond to all pager calls.
Scope of Job:
Total Security Management of Chicago Financial Institution
Full time Equivalent: 30-38 employees
Direct Reports: Security Officers, Shift Supervisors, Floaters, Base Operators & Front Desk Information Attendants as specified by the account.
Description:
Supervise the day to day operations of the account. Build, improve and maintain relationships with both clients and employees; develop and retain staff; coordinate needed support services to effectively run the account to meet or exceed financial and operational goals and provide quality customer service.
Essential Functions:
* Uphold AlliedBarton's excellent reputation and profitability through excellent customer service
* Manage stressful and difficult customer service situations; respond promptly to customer needs, solicit feedback to improve service, meet commitments
* Achieve targeted business objectives for operations including but not limited to: revenue, client satisfaction, non-billed overtime, and internal quality assurance and performance management
* Ensure company principles and procedures for personnel recruitment, retention, selection and employee relations are adhered to regarding managed accounts.
* Ensure staff receive proper training commensurate with job responsibilities and documentation of training is completed
* Motivate and teach security officers and supervisors to properly and legibly prepare and submit appropriate reports, including building sign-in sheets, activity reports, and incident reports
* Ensure proper post orders are prepared and presented to the customer for review and approval
* Oversee and manage administrative and operational functions including payroll, scheduling, recruiting/selection, training, etc. for the account
* Coach, counsel, and develop personnel
* Maintain confidentiality of all information and data
* Keep records, communicate appropriate feedback, and prepare accurate and timely reports as required
* Work with District Manager to ensure the AlliedBarton and State Compliance/PERC requirements are met
Non-Negotiable:
Operational-ensure that:
* All employees conduct themselves in an honest, ethical, professional manner
* All employees are properly screened and licensed
* All employees meet training standards and requirements
* All employee relations are managed appropriately
* All employees are paid accurately and on time
* All clients are billed accurately and on time
* All contracts are managed according to company and client requirements
Non-Negotiable:
Leadership
* Lead by Example
* Assume ownership for AlliedBarton's success.
* Passionately promote and embody AlliedBarton culture and company values
* Take ownership of issues and seek solutions
* Take responsibility, do the right thing
* Project energy and enthusiasm
* Develop your employees
Success Traits:
* Excellent people and leadership skills
* Customer and employee passionate
* Demonstrated customer service skills
* Exemplary Professional Image and Attitude
We offer an attractive compensation package including competitive annual wage, benefits, training and opportunities for advancement. AlliedBarton is an Equal Opportunity Employer M/F/D/V. 
Experience: Mid-Career
Education: 3 years
To Apply:
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