Technical Support Representative - MCSE - MCP - CCTV - Tier 3 Technical Support Rep - Tech Support - CCTV - video surveillance - MCSE - MCP - Tier 3 - Skills Required - Technical Support, tech support, customer support, field support, field service engineer, MCSE, MCP, A+, TCP/IP, CCTV, access control, video surveillance systems, IP video, video surveillance, access control, peripheral devices, video systems, networked systems, integrated security systems, subnet masking, DHCP, firewall, routers/switches, SAN, NAS

Tech Support Representative - technical support - CCTV - video surveillance systems - MCSE - MCP - A+ - Networking+ - Customer Support - IP video - TCP/IP - DHCP - Firewalls - Routers - Switches - sniffers - SAN - NAS - access control - digital video - video codecs - video transmission

If you have experience as a Technical Support Rep and experience with video surveillance/CCTV systems, please read on.

Publicly-traded video surveillance company in Long Island seeks a Technical Support Representative.

What you need:

- Prior experience in a technical support/help desk role
- Experience with CCTV, Electronics and PC (hardware/software) and Network Technology
- Strong IP networking background: TCP/IP, subnet masking, DHCP, and firewalls
- Working knowledge of routers, switches, sniffers, SAN, NAS, NAT
- A+, Networking+, MCSE, or MCP desired
- Ability to travel 25% of the time to customers' sites

What you will be doing- You will:

- Provide both pre and post sales Tier 3 level support, including installation, troubleshooting, servicing, and project management of video management systems, both on-site and via phone
- Conduct training sessions and workshops and assist with product seminar and trade show set-up, teardown, and representation
- Perform site surveys and determine conceptual requirements of system designs and implement with the support of Project Engineering, Technical Support and Inside Sales groups
- Test and replicate hardware and software networking and application issues

What's in it for you?

- Stable company which develops exciting technology
- Competitive compensation package
- Comprehensive benefits package
- Ability to work from home

So, if you have a strong Technical Support background and experience with video surveillance/CCTV systems and live within commuting distance from Hauppauge, please apply now! - JO-Tech.NY - , , , , , CyberCoders CyberScientific